Fierce RC Solutions Inc. will only accept any new and unused merchandise in the original, unopened packaging within 14 days of the confirmed delivery date. Returns will be for in-store credit or a partial refund to the original payment method. Any refund to the original payment method will be charged a restocking fee of 15% of the purchase price. Original shipping charges and rewards points used for these purchases will not be refunded.
Fierce RC Solutions Inc. is not responsible for return shipping or any fees associated with return an item, unless the item shipped is found to be incorrect.
For defective products please contact the manufacturer directly. Manufacturers warranty their own products directly with the consumer and Fiercercsolutions.com will not be responsible for handling warranty issues.
MANUFACTURER SPECIFIC WARRANTY DETAILS
Maclan, Viper, Xpert & G-FORCE
Any Viper, Xpert & G Force product is guaranteed to be free from defects in materials and workmanship for a period of 90 days in the US. Hobby Authority Distribution (HAD) is responsible for all warranty services of G Force products purchased from an authorized G Force USA dealer. Your original receipt showing the item, the date and place of purchase is re-quired with your warranty service application. The warranty is not transferrable. If you feel that you have a warranty case or need a trade-in program, please use the HAD RMA form here
Warranty andService Procedures: Warranty: 120 Daysfrom date of purchase.
Hobby Shops and Distributors are not authorized to replace units thought to be defective or deemed not working. All warranty work must be sent back to Tekin service center accompanied by a legal sales receipt and a return authorization number assigned by Tekin. Please visit the website, www.teamtekin.com choose the service department link on the top of the homepage and follow the instructions. Items returned claimed as warranty without the customers’ proof of sales receipt and service request form will be charged as non-warranty service or replacement. Items sent without documents will not be serviced until proper forms have been received.
Link to Tekin RA Page - http://www.teamtekin.com/service.html
Hobbywing RMA Service & Warranty
HOBBYWING North America (HWNA) offers a manufacturer's limited warranty for the products purchased through HOBBYWINGdirect.com | FalconSEKIDO.com or our Authorized Dealer Network in North America. All products distributed through authorized retailers have a 'FS authorized dealer label' on the product box. All of our RMA service is performed in Los Angeles, California. HWNA is NOT responsible for cause and effect mentioned in any email or conversations through online chat, online forum such as rctech.net, rcuniverse.com, etc.
All Hobbywing products are covered with a full repair/replacement warranty for 180 days dated by the original or copy of the original sales receipt within North America region (USA & Canada). HOBBYWING warranty covers all failures that result from material or workmanship defects. It does not cover misuse, abuse, intentional or otherwise.
Link to HW RMA Service Page - http://www.hobbywingdirect.com/pages/rma
Link to Submit Service Request Page - http://www.hobbywingdirect.com/pages/rma-form-online
Link to Authorized US West Dealer Page - http://www.hobbywingdirect.com/pages/hobbywing-usa-authorized-dealers-west-region